About Us


Learn more about our family owned and operated HVAC company. 

Honest. Reliable. Dedicated.


At 5 Star Charleston, we know that providing a safe and healthy home is a top priority for you and your family. So, when your air conditioner stops working or your house is constantly uncomfortably warm or cold—you want a reliable and professional service technician to solve your heating and cooling issues right, the first time. 

Our team provides our customers with the trusted expertise in heating, air conditioning, indoor air quality, and maintenance work. The maintenance plans we offer provide routine inspections that ensure you peace of mind that your family is living in a safe, healthy, happy, and energy-efficient home. 

As a family owned and operated local business, our promise is to always treat your home as if it were our own. We look forward to helping complete your service and maintenance needs in Charleston, SC.

At 5 Star we care about families…

Stephen Graham, owner of 5 Star Charleston, is dedicated to helping his community enjoy healthy, happy homes while he raises his own family in the Charleston area!

The 5 Star Way


Our competitors may offer the same services, but the difference is in our team — we call it “The 5 Star Way.”

Because you’ll always reach a REAL PERSON and we offer the most extensive inventory of additional parts, we’re here to fix your problems.

Our Healthy Home Solutions promise delivers actual solutions – not band aids – for your problems. And, you can rest assured knowing our work is backed by Stephen’s personal guarantee – for 10 years!

Before we begin working, we provide Peace of Mind Pricing that eliminates surprises and leaves you in control – you won’t spend a penny more.

You don’t want just anyone working on your home. Our technicians are carefully screened and highly trained in their field. They remain involved in certification programs to stay up-to-date.

The Lowcountry loves us and there’s a reason for it! We’re passionate about our customers and our industry. Great service is at the core of our company!

Career Opportunities


If you’re looking for a career instead of just a job, you’ve come to the right place. We are a professional home services company that offers growth opportunities and gives you all the tools you need to succeed. We are always looking to hire a person with a positive outlook, a drive to achieve, a sense of integrity, and a commitment to customer service. If you fit these descriptions, we want to hear from you!

Customer Reviews


See what our customers are saying about 5 Star Charleston Heating & Air! Our team is highly rated for professionalism, quality, and integrity.

  • “We needed a new vent added in the laundry room and also needed a shop added to force more air into the front bedroom. They were very quick to respond and provide a quote and then very professional when they ret...
    - Griffin P.
  • “Guys came out to perform yearly maintenance and spent extra time helping us brainstorm ways to move the units (for an upcoming renovation) They took the extra time to figure out a perfect solution. Highly recom...
    - Emily H.
  • “We don’t have enough good things to say about this business. They were very friendly and extremely helpful with our air conditioning issues. They went above and beyond on multiple occasions helping out my famil...
    - Taque P.
  • “We had been having issues with our package unit while in heat mode, and Todd with 5 Star came out and gave a timely, intelligent diagnosis of the issue (a bad control board). We had previously had 3 other HVAC ...
    - Erinn K.
  • “Steven and his crew are the best. Before installing a new unit Steven asked your concerns, he doesn’t just look at what you have and give a quote. Then he takes measurements, concerns and what you expect in, do...
    - Jackie Z.
  • “As a preferred Lennox dealer, Five Star was able to have the new unit delivered the very next day after I agreed to proceed with the work. Installation and testing was completed in less than a day, and after a ...
    - Kevin M.

Contact Our Team Today!


24/7 Emergency HVAC Service Available

Give us a call at (843) 894-2930
or

AC Repair in Charleston

5 Star Charleston Heating & Air is a locally owned and operated, full-service HVAC company in Charleston, South Carolina.

Offices

520 Folly Rd PMB 173, Charleston, SC 29412

Map & Directions [+]

3226 Maybank Hwy, Johns Island, SC 29455

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