Administrative Manager

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Job Summary

The Admin Manager will supports all day to day operations. As part of this responsibility, you will work closely with the owner, technicians and all managers. The administrative manager will work to develop and manage reports, financial statements, accounts payable and key performance indicators. A successful administrative manager must have the ability to function as a part of a team, communicate and articulate well and think creatively and critically.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Assisting the general manager in developing the company’s annual plan.
• Managing all accounting activities relating to general ledger (G/L), accounts receivable (A/R), accounts payable (A/P), and payroll.
• Overseeing CSR and scheduling
• Working with Sales and operations to ensure that the collection of money is occurring at the point of service or proper paperwork for financing is being signed at the point of service.
• Managing accounts payable to take advantage of all available discounts from vendors. Where discounts are not available, pay accounts in 30 to 45 days. Avoid any finance charges being assessed for late payment.
• Collecting and archiving key performance data such as number of calls run, number of leads run, average sale amounts, closing ratios, client renewal percentages, etc. Produce statistical data for key managers.
• Answering the phone as seasonal demands require, remembering that the client is the No. 1 focus of the company and they are not an interruption to other tasks. Be very courteous during ANY contact with clients of the company.
• Managing the company assets such as vehicles, information systems, and communication systems.
• Collecting and assembling the daily report information from the managers and providing the daily report to the general manager by noon each day for the previous day’s business.
• Embody and teach the company Code of Ethics Team Rules and Team Philosophy.
• Training, Supervising, Administrating, and Motivating your team members.

Minimum Qualifications

• Must have 5 years of experience and the ability to think on your feet in a fast paced environment
• Service Titan experience or high aptitude to master complex software systems
• High school diploma/GED required
• Associate degree preferred but not required
• Must have a valid driver’s license
• Must pass background check
• Strong customer service skills
• Present and communicate professionally (written and verbal)
• Able to work both independently and as part of a team
• Strong knowledge of Microsoft Excel, Word and PowerPoint
• Must be a critical thinker – Strong English composition skills
• Telephone etiquette and working knowledge of email systems
• Ability to organize, multi-task and prioritize projects
• Basic knowledge of QuickBooks preferred
• Bilingual a plus, not required

Physical Demands and Work Environment

Physical Demands:

• Climbing up and down stairs from time to time
• Moderate lifting may be required (15-20) pounds
• Ability to work more than 40 hours per work week as this is a seasonal business

Pay: $60,000.00 – $70,000.00 per year

Application Question(s):

• Do you have Service Titan experience or high aptitude to master complex software systems?

Experience:

• Office management: 5 years (Required)
• QuickBooks: 2 years (Required)

License/Certification:

• Driver’s License (Required)

Work Location: In person